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Refund policy

Refund Policy

Last Updated: June 2026

At Mysore Organic Jaggery, customer satisfaction is important to us.

Eligible Refunds

Refunds may be provided in the following cases:

  • Product received in damaged condition.
  • Incorrect product delivered.
  • Product lost during transit.
  • Order canceled before dispatch.

Non-Refundable Situations

Refunds will not be issued if:

  • Product has been opened, used, or consumed.
  • Customer provides incorrect delivery details.
  • Delivery attempts fail due to customer unavailability.

Refund Process

  • Refund requests must be submitted within 48 hours of delivery.
  • Supporting photographs of damaged products may be required.
  • Approved refunds will be processed within 7-10 business days to the original payment method.

Contact

Email: mysoreorganicjaggery@gmail.com
Phone: +91 63613 30067